Troubleshooting and Tech Support for Basecamp Sign-In and for Instant Notifications

Link to the JBL Beginner’s Guide E-book and community at Basecamp:

If you can’t log in or forgot your password:

Too many emails from Basecamp? Click here for important instructions:


If you’ve (a) purchased the JBL Beginner’s Guide E-book and (b) attempted the troubleshooting instructions, and you are still unable to access our Basecamp clubhouse, please contact us by filling out this form as completely as you can, and one of our volunteer members will contact you by email in the next 24-48 hours. If we are unable to reach you via email, we will attempt to reach you by phone and/or skype.