I Heart Joy-Based Customer Service

This gorgeous Leather Briefcase Laptop Messenger Bag came in the mail today. Yes the quality impressed me. Yes it’s a great computer bag.

However, I was moved to tears by the enclosed letter, printed on fabric-like hand-made paper… And overflowing with genuine care.

To spread the good vibes and to promote Komal’s company and excellent customer service, I’m posting the letter here:

Product Link




Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s